[Free Webinar] The Greatest Knowledge Management Tool in the History of the Human Race: After Action Reviews
2:00 PM - 3:00 PM EDT
- This event has passed.
This session is dedicated to the possibility that an organization can significantly increase its effectiveness in working with constituents by creating a culture that uses after-action reviews (AAR) as their primary knowledge-sharing tool.
Adopting the AAR is not easy as it requires us to “spend” a significant amount of time on an activity that is not considered productive. Because of this, the after-action review is not for everyone and should only be used by organizations that truly seek to transform themselves.
If you think that it is possible that you and your team can meet this challenge, we encourage you to attend this webinar facilitated by Ed Kless, Senior Director of Partner Development and Strategy at Sage.
Senior Director, Sage Accountants Solutions
Ed Kless joined Sage in July of 2003 and is currently the senior director of partner development and strategy. He develops and delivers curriculum for Sage business partners on the art and practice of small business consulting including the Sage Consulting Academy, Business Strategy and Customer Experience Workshops.
Ed hosts the Sage Advice Podcast and co-hosts the VoiceAmerica TalkShow Network’s The Soul of Enterprise with Ron Baker, founder of the VeraSage Institute where Ed is also a senior fellow. They coauthored The Soul of Enterprise: Dialogues on Business in the Knowledge Economy, a compendium of a few of the episodes.
Prior to joining Sage, Ed worked with Tipping Point Advisors, an organization dedicated to the growth and development of software implementation partners. In 1996, he co-founded Third Wave Business Systems, a Microsoft Dynamics GP partner that grew to 20 team members and $5 million in revenue. At Third Wave, Ed developed the implementation methodology and led the CRM and ERP consulting teams.
Ed is a contributor to industry publications and has spoken at many conferences worldwide on project management, pricing, and knowledge workers. He is also active in the Information Technology Alliance (ITA) and has been named to Accounting Today’s list of the 100 Most Influential People in Accounting numerous times including 2019. Additionally, Ed is a faculty member of the Professional Pricing Society.
He lives north of Dallas with his wife and two children and ran for Texas State Senate in 2010 and 2012 as a Libertarian.
Follow him on his blog at www.edkless.com or on Twitter @edkless.