Our top priority at JMT is ensuring the organizations we serve achieve their missions. For that reason, we have launched a new initiative committed to ensuring our clients have the support and resources they need to operate at top efficiency in the form of our brand-new Client Success team. The Client Success team’s sole focus will be making sure our clients are getting the most value out of their system and JMT relationship.
I’m a current client… what can I expect?
A Client Success representative will reach out to your organization’s primary contact periodically to better understand how we can help you maximize your software investment. We understand that nonprofit funds are scarce, and we want to make sure you are using your back office system to its fullest potential. You can count on the Client Success team to be advocates for your continued success.
If you have any questions about the Client Success team’s role, or would like to set up a call with a Customer Success representative to learn more about this new initiative, please email us at firstname.lastname@example.org.