Being a nonprofit healthcare provider, Healthfirst has a complicated accounting structure built to accommodate multiple funding streams – insurance payments, donations, grants, and fundraising efforts. And like most altruistic organizations, fulfilling the mission meant expanding the level of outreach through new services, more locations, and larger staff. The challenge, as Parks learned, was that every time Healthfirst grew, the accounting requirements became more complicated (and more consequential).

Bank reconciliations were a particular pain point. Parks and her team spent hours of effort on a recurring basis, performing what amounted to manual data entry. “I knew this was a problem, and MIP was the obvious solution.” After some investigation – with the help of JMT Consulting – Parks decided to implement the bank reconciliation module: a specialized toolkit designed to accommodate the unique needs of nonprofit accounting departments.

Parks attended a training seminar in Colorado hosted by JMT Consulting in order to master the ins and outs of the new module. She also went to learn more about how MIP could streamline processes inside and outside of accounting. At this point, Healthfirst was growing steadily thanks to a high demand for its services. Owing to that success, the organization was making ambitious plans for the future. Before it could expand what it did on the front end, however, it needed to improve what it did on the back end.